Shipping policy

At Lumina, we are committed to delivering your beauty essentials safely and efficiently.

Shipping Locations

We currently ship only to:

Puerto Rico

United States (continental U.S.)

We do not offer international shipping at this time.

Shipping Rates

Shipping rates are calculated at checkout based on destination and package weight.

• Free shipping on orders of $100.00 or more

• Orders under $100.00 will have shipping costs calculated automatically at checkout

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Order Processing Time

• Orders are processed within 1–3 business days

• Orders are not processed on weekends or holidays

Once your order has shipped, you will receive a confirmation email with tracking information.

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Estimated Delivery Time

• Puerto Rico: 2–5 business days

• United States: 3–7 business days

Delivery times may vary due to factors beyond our control, such as weather conditions or carrier delays.

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Additional Information

• Lumina is not responsible for lost, stolen, or delayed packages once marked as delivered by the carrier.

• Please ensure your shipping address is entered correctly at checkout.